Initiatives
Structure Lab: Cancellation Policy
Because each Structure Lab offers only a limited number of seats, every registration takes up a seat and precludes others from participating. On the other hand we do realize that things come up and plans change. As such we offer a cancellation policy to balance these competing factors and considerations.
| Cancellation or Replacement
Request |
Our
Policy |
|---|---|
| By 5pm Eastern time 21 calendar days or more prior to day of your Structure Lab experience |
|
| By 5pm Eastern time 14 calendar days prior to your Structure Lab experience |
|
| Within 13 calendar days or by 5pm one calendar day prior to your Structure Lab experience |
|
If you have any questions, feel free to
write
to us >>
Click
here to request a participant substitution or a
partial refund >>
